Social Listening

Provide your brand on-demand access to multi-channel social listening data — accessible to anyone on your team.

Intuitive to use and unlimited — you’ll never be charged by how much you search.

Find new audiences you might otherwise miss, keep an eye on your brand’s top competitors, and manage your brand during crises.

Campaign optimization

Surface insights about your audience, content, and market to help craft the right messages at the right time on the right channels.

Crisis management

Stay on top of any crisis by understanding when crises are emerging and how and when to engage using real-time data and custom notifications.

Competitive intelligence

Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.

Audience insights

Real-time, unlimited search across public social channels to ensure you’re talking about things relevant to your audience in a way that connects..

On-demand social listening search

Work efficiently with live data that’s intuitive, real-time, and historical.

Display

Dashboards

Customize and save dashboards with beautiful visuals for your presentations.

Reporting

Reporting flexibility

Compare activity year-to-year, month-to-month, or week-to-week.

Inspire

Audience interests

Gauge your followers’ participation in any topic.

Measure

Audience insights

Surface instant snapshots of age, gender, and location.

Influencer

Influencer identification

Find & export influencers for your brand and campaigns.

Trends

Social trends

Discover trends in social media and unexpected angles to every story.

Content Content analysis

Optimize execution by analyzing top-performing content.

Intelligence

Competitive intelligence

Quickly understand competitors’ content strategies & benchmark their performance against yours.

Share

Share of voice

Track your brand’s relative impact in any social conversation.

Real time

Real-time and historical social listening search

Instantly gain up to 13 months of historical social data for quick wins in real-time.