Service Optimization

With Amadeus Service Optimization, you can:

Analyze budgets and planning analytics

Engage employees

Streamline hotel operations

Increase and track productivity

Automate hotel operations and workflows

Communicate across departments

Locate your hotel staff at any time

Integrates into life saving devices

Prioritize work

Dispatch work tasks

Communicate in real time

Personalize the guest experience

Increase positive online reviews

Create loyal customers

Deliver an elevated level of service

Ability to address issues from daily simple to complex issues.

Improving Staff-Facing Technology Ranks in the Top 5 Priorities

Human connection and collaboration are the very core of hospitality. And paired with technological innovation, hoteliers now have the power to unlock elevated service levels needed to meet modern hotel guest expectations. Amadeus Service Optimization / HotSOS Housekeeping Software offers a portfolio of innovative cloud-based hospitality solutions built to work across departments—from housekeeping and engineering to front of house and maintenance staff.

Which HotSOS software is right for you?

HotSOS Select

(Amadeus Service Optimization) Enables select service hotels to manage:

HotSOS

(Amadeus Service Optimization) Enables all hotel properties to manage:

HotSOS Housekeeping

(Amadeus Service Optimization) Enables all hotel properties to manage:

Bring a Spirit of Connected Culture that will Truly Resonate with Both Teams and Hotel Guests.

Fast paced environments and growing changes in consumer demands are driving an increased need for hotel service optimization. One that intelligently communicates between departments, automates operations and removes friction from manual processes. One that utilizes advanced reporting data, aiding in budget planning and accountability across your portfolio. And one that, from allocating rooms to recognizing patterns in guest behavior, can raise service levels to unprecedented heights. That is why thriving hotels around the world are investing in Amadeus Service Optimization to ensure the guest’s journey leaves a vivid imprint long after they’ve gone.